This Privacy Policy describes how Bibe ("we," "us," or "our"), operated by Line Less, LLC, collects, uses, and shares your personal information when you use our mobile application and website (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, date of birth, and profile photo
- Payment Information: Credit/debit card details, billing address, and transaction history (processed securely through third-party payment processors)
- Age Verification: Documentation to verify you are 21 years or older
- Order Information: Drink orders, reservations, special instructions, and order history
- Communications: Messages, feedback, and correspondence with us or venues
1.2 Information Collected Automatically
When you use our Services, we automatically collect:
- Location Information: GPS coordinates and venue check-in data to show nearby nightlife locations and events
- Device Information: Device type, operating system, unique device identifiers, IP address, and mobile network information
- Usage Data: App features used, pages viewed, time spent on pages, click patterns, and app-to-app data for analytics
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience and analyze usage patterns
1.3 Information from Third Parties
We may receive information from:
- Participating Venues: Order fulfillment status and venue-specific preferences
- Payment Processors: Transaction confirmations and payment status
- Social Media: If you choose to link your social media accounts, we may receive profile information
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: Process and fulfill drink orders, facilitate payments, and send order notifications
- Account Management: Create and maintain your account, verify your age, and manage your loyalty program
- Personalization: Recommend venues, show relevant offers, and customize your experience
- Communications: Send order updates, promotional offers, event notifications, and service announcements
- Analytics: Understand usage patterns, improve our Services, and develop new features
- Safety and Security: Prevent fraud, enforce our terms, and protect user safety
- Legal Compliance: Comply with legal obligations and respond to legal requests
3. How We Share Your Information
We may share your information with:
- Participating Venues: Name, order details, and payment information to fulfill your orders
- Service Providers: Third-party vendors who help us operate our Services (payment processors, analytics providers, cloud hosting)
- Business Partners: With your consent, for promotional offers and events
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Your Rights and Choices
- Access and Update: You can access and update your account information through the app settings
- Delete Account: You may request deletion of your account by contacting us
- Location Services: You can disable location services in your device settings
- Marketing Communications: You can opt out of promotional emails and notifications
- Cookies: You can manage cookie preferences through your browser settings
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our Services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.
7. Children's Privacy
Our Services are not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date."
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: information@bibeonline.com
Phone: 386-500-3991